Terms of use

1. Who we are

SikerCV is run by [Company name], [Registered address], company number [Company registration number] ("we", "us"). You can reach us at [support@yourdomain].

2. The service

SikerCV lets you build CVs from templates, preview and export them as PDF, share them with a link, check them with the ATS check, and book a review of your CV with an independent reviewer. Some features need an account, and some need a paid plan.

You must be at least 16 to use SikerCV.

3. Your account

• You can sign up with an email and password, or with Google, GitHub or LinkedIn.
• Give an email address that is yours and that you can read. Keep your password to yourself. You are responsible for what happens in your account.
• Tell us at once if you think someone else has used your account.
• One person, one account. Do not create an account for someone else without their permission.
• You can delete your account at any time from the account page. It closes at once, open bookings are cancelled with any held payment refunded, and any paid plan ends straight away.

4. CVs made without an account

You can make one CV without an account. It is tied to your browser, not to you, and it is deleted automatically 48 hours after its last save. If you clear your browser's storage or use another browser, you lose access to it. Sign in to keep it: signing in moves it into your account.

5. Your content, and the licence you give us

Your CVs, messages and other content stay yours. You give us a non-exclusive, worldwide, free licence to store, copy, process and display your content only as needed to run SikerCV for you: to save it, render it as a PDF and a preview, check it, send it to a reviewer when you book one, and show it to anyone you give a share link to. The licence ends when your content is deleted, apart from copies in backups until they expire.

You promise that you have the right to use everything you upload, that it is accurate about you, and that it does not break the law or anyone's rights. A CV should describe you truthfully.

6. Acceptable use

Do not:

• break the law, or help anyone else to;
• upload content that is illegal, hateful, harassing, or someone else's without permission;
• pretend to be someone else, or make CVs with invented qualifications to deceive employers;
• harass, threaten or abuse reviewers, candidates or our staff, in messages or on calls;
• arrange or take payment for a review outside SikerCV to avoid our booking and payment process;
• try to get into accounts or systems that are not yours, probe for weaknesses, or disrupt the service;
• scrape, copy or resell SikerCV or its templates, or use bots to access it, except as we allow;
• use the ATS check to fetch pages you have no right to read, or to overload other websites.

We may remove content, limit features, or suspend or close accounts that break these rules.

7. The ATS check

The ATS check shows how a parser reads your CV and how its keywords match a job posting. It is a guide, not a promise. Employers use different systems and different people, and no tool can guarantee an interview or a job.

When you give a link, we fetch the public job posting from it. Some job boards refuse to be read, and then you can paste the text instead.

8. CV reviews

• Reviewers are independent. They are not our employees or agents. We check applications before a reviewer is listed, but their advice is their own opinion, not SikerCV's, and we do not guarantee its result.
• The review is an agreement between you and the reviewer. SikerCV provides the booking, messaging and payment around it.
• Reviewers set their own prices, which are shown before you book. Some reviews are free.
• On a paid review you can offer a different price, within 10% of the listed one. The reviewer can accept, decline, or suggest a price of their own, which you can then accept or decline.
• Meetings happen on Google Meet, a Daily video room, or a link the reviewer gives. We do not record them.
• Be respectful on calls and in messages. Either side can report a session that did not happen.

9. Paying for a review, cancellations and refunds

• You pay when you book, through Stripe. The time is held for you for about 30 minutes while you pay. A payment that arrives after that is refunded in full.
• The money is held, not paid to the reviewer, until the session has happened and you both confirm it.
• A reviewer answers a request within 48 hours, and at least an hour before the session. If they decline or do not answer, you get a full refund.
• If the reviewer suggests another price: if you accept, you pay the difference or are refunded it; if you decline or do not answer, the full amount is refunded. No price agreed, no charge.
• You can cancel a request at any time before it is accepted, and an accepted session up to 24 hours before it starts, for a full refund. Later than that, the session cannot be cancelled by you.
• If the reviewer cancels, you get a full refund.
• If either side reports that a session did not happen, the payment stays held until we look into it. We then either refund you in full or release the payment to the reviewer.
• If an account on either side is deleted, open bookings are cancelled and held payments refunded.
• Refunds go back to the card or method you paid with, through Stripe. Your bank may take a few days to show them.

These rules do not limit any rights you have as a consumer under the law.

10. If you are a reviewer

• Keep what you see private. Use a candidate's CV, messages and details only for their review, and do not keep or share them afterwards.
• Show up for the sessions you accept, on time, and answer requests within the time shown.
• Describe your experience truthfully, and give honest, respectful advice.
• Do not take bookings or payment for SikerCV candidates outside SikerCV.
• To be paid, you need a Stripe account connected to SikerCV, and you must accept Stripe's terms. You receive the price once the session is confirmed. At present SikerCV takes no fee; if that changes, we will tell you before it applies.
• You are responsible for your own taxes and for any registration your work needs where you live.
• If you connect Google Calendar, we use it only to create the session's event and Meet link. You can disconnect it at any time.
• We may stop listing a reviewer who breaks these terms or gets repeated valid complaints.

11. Paid plans

• SikerCV has a free plan and paid plans (Pro and Premium), and one-off add-ons. What each includes and costs is on the pricing page. You get what that page lists as available when you buy.
• Prices are shown before VAT. At checkout, Stripe adds the VAT of your country.
• A plan is paid in advance for one, three or six months, and renews automatically for the same period until you cancel.
• You can change or cancel your plan at any time from "Manage billing" on the account page. A cancelled plan stays active until the end of the period you paid for. We do not refund part-used periods, except where the law requires.
• If a renewal payment fails, your plan keeps working for 5 days while the card is retried. After that it is cancelled and your account returns to the free plan.
• On the free plan, CVs over its limit are locked, not deleted: you can still open and delete them, and they unlock when you upgrade.
• Deleting your account ends a paid plan at once.
• If you are a consumer in the EU, you may have a right to withdraw from the purchase within 14 days. If you ask us to start the plan straight away, you may lose that right once the service has been fully provided, or pay for what you used. [Withdrawal terms to be confirmed]
• If we change a plan's price, we will tell you at least 30 days before it applies to you, and you can cancel before then.

12. Our intellectual property

SikerCV, its name, logo, design, software and templates belong to us or our licensors. You may use the templates to make and share your own CVs. You may not copy, sell or redistribute the templates or the software themselves.

13. Availability and disclaimers

We work to keep SikerCV running and your data safe, but we cannot promise it will always be available or free of errors. We may change, add or remove features. If we remove something you pay for, we will tell you and refund the part you have not used.

SikerCV is provided as it is. Keep your own copy of any CV you cannot afford to lose, especially one made without an account.

14. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

Apart from that, we are not liable for loss of profit, lost job opportunities, or indirect or consequential loss, or for what a reviewer or employer does. Our total liability to you for anything arising from SikerCV is limited to the amount you paid us in the 12 months before the claim, or [Amount] if that is higher.

If you are a consumer, you keep the rights the law gives you, and nothing here takes them away.

15. Suspension and termination

You can stop using SikerCV and delete your account at any time.

We may suspend or close an account that breaks these terms, puts others at risk, or where the law requires it. Where we can, we will tell you why first and give you the chance to respond, and to download your CVs. If we close an account without a good reason, we refund any part of a paid plan you have not used.

16. Changes to these terms

When these terms change, we update the date at the top of this page. If a change matters to you, we will tell you by email or in the app at least 30 days before it applies. If you do not agree, you can delete your account before then.

17. Governing law and disputes

These terms are governed by the law of [Country], and its courts hold jurisdiction. If you are a consumer living in the EU, you also keep the protection of the mandatory law of your country, and you can bring a claim in your country's courts.

Please contact us first; most problems are quicker to solve directly.

18. Contact

[Company name], [Registered address]. Email: [support@yourdomain].